Privacy Policy

Introduction

MatchMentum ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume optimization platform.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, password
• Profile Information: Resume content, work experience, education, skills, contact information
• Job Information: Job descriptions you analyze, companies you're targeting
• Generated Content: Resumes and cover letters created using our service
• Payment Information: Billing details (processed securely by Stripe)

1.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on platform
• Device Information: Browser type, operating system, IP address
• Analytics Data: How you interact with our service (if analytics enabled)

2. How We Use Your Information

2.1 AI Processing

Your resume data is processed by Anthropic's Claude AI to:

• Parse and extract information from uploaded documents
• Analyze job descriptions and calculate match scores
• Generate tailored resumes and cover letters
• Provide ATS (Applicant Tracking System) optimization

AI Processing Note: Your data is sent to Anthropic's API for processing. Anthropic does not use your data to train their models. See Anthropic's privacy policy for details.

2.2 Service Delivery

• Create and manage your account
• Process subscription payments
• Store your profile and generated documents
• Provide customer support
• Send service-related notifications

2.3 Service Improvement

• Analyze usage patterns (anonymized)
• Improve AI accuracy and performance
• Develop new features
• Monitor and prevent fraud

3. Data Storage and Security

3.1 Where Your Data is Stored

• Supabase: User accounts, profiles, generated documents (encrypted)
• Stripe: Payment information (we never see your full card details)
• Your Browser: Temporary local storage for performance

3.2 Security Measures

• Industry-standard encryption (SSL/TLS)
• Secure authentication (email verification, OAuth)
• Row-level security on database
• Regular security audits
• Limited employee access to data

4. Third-Party Services

4.1 Services We Use

• Anthropic Claude API: AI processing (resume parsing, generation)
• Supabase: Database and authentication
• Stripe: Payment processing
• Google OAuth: Sign-in option (if you choose)
• Netlify: Hosting and serverless functions

4.2 Third-Party Privacy Policies

• Anthropic: https://www.anthropic.com/privacy
• Supabase: https://supabase.com/privacy
• Stripe: https://stripe.com/privacy
• Google: https://policies.google.com/privacy

5. Your Privacy Rights

5.1 GDPR Rights (European Users)

If you are in the European Economic Area, you have the right to:

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Export your data in a structured format
• Restriction: Limit how we process your data
• Object: Object to processing of your data
• Withdraw Consent: Revoke consent at any time

5.2 CCPA Rights (California Users)

If you are a California resident, you have the right to:

• Know what personal information we collect
• Know if we sell or disclose your information (we don't)
• Access your personal information
• Delete your personal information
• Non-discrimination for exercising your rights

5.3 How to Exercise Your Rights

Email us at [email protected] with your request. We will respond within 30 days.

6. Data Retention

• Active Accounts: We retain your data while your account is active
• Deleted Accounts: Data is permanently deleted within 30 days
• Generated Documents: Stored until you delete them or close your account
• Analytics: Aggregated, anonymized data may be retained indefinitely
• Legal Requirements: We may retain data longer if required by law

7. Cookies and Tracking

7.1 Cookies We Use

• Essential Cookies: Required for authentication and core functionality
• Analytics Cookies: Track usage patterns (if analytics enabled)
• Preference Cookies: Remember your settings

7.2 Your Cookie Choices

You can disable cookies in your browser settings, but this may limit some functionality. Essential cookies cannot be disabled without breaking the service.

8. Children's Privacy

MatchMentum is not intended for users under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new Privacy Policy on this page
• Updating the "Effective Date" at the top
• Sending an email notification (for material changes)

Your continued use of MatchMentum after changes indicates acceptance of the updated policy.

11. Do Not Track

Some browsers have a "Do Not Track" feature. We currently do not respond to Do Not Track signals because there is no industry standard for compliance.

12. California Shine the Light Law

California residents can request information about our disclosure of personal information to third parties for direct marketing purposes. We do not share your information for direct marketing.

13. Your California Privacy Rights

We do not sell your personal information. We do not share your information with third parties for their marketing purposes.

14. Contact Us